FAQs

Our collections are primarily crafted from signature Saffiano leather and premium milled leathers, chosen for their architectural structure and scratch-resistant durability.

To preserve the silhouette, avoid overfilling. Clean gently with a soft, damp cloth and store in the provided Velvi dust bag when not in use.

Styling elements, such as our decorative silk scarves, are sold separately to allow you to customize your Velvi piece to your unique style.

We take pride in our craftsmanship. Every Velvi bag undergoes a rigorous quality inspection to ensure it meets our standards for stitching, hardware, and finish.

We process orders swiftly to ensure your new Velvi piece arrives securely. We offer tracked shipping options to keep you updated every step of the way.